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Frequently Asked Questions l Customer Support l Privacy Policy l Terms of Use

Frequently asked questions

What is the technology in the jewelry?

Please refer to the Technology web page

Where's the technology?

The Synerjii bracelets have 4 white Far infrared ceramic cylinders set into the Stainless Steel sections. They are positioned alongside the 4 Neodymium magnets set inside the gold plated cylinders. The Negative Ions are infused into the Silicone segments themselves.

Trilojii utilizes its magnets and Far infrared segments as inserts, drilled into the undersides of the stainless steel sections or set into the Silicone sections. The Negative Ions are infused into the silicone material itself, just like the Synerjii bracelets.

Sportii utilizes the technology differently, positioning it inside the Silicone tubing. There are 53 Far infrared balls and 4 Neodymium magnets within the tubing, which itself is impregnated with the Negative Ions. Sportii necklaces contain 164 Far infrared balls and 8 Neodymium magnets, with negative ions infused in the silicone material. Both Sportii bracelets and necklaces have two additional powerful magnets positioned in the clasp closure.

Is the technology safe?

Yes, all our products and technologies have been tested and certified as safe. Please visit the technology section of the Enerjii website to read more. If you have any adverse reaction, please discontinue wearing the jewelry immediately and report your reaction to: customersupport@enerjii.com

Can I wear my products 24 hours a day safely?

Yes, the bracelets are safe to wear all day and all night.

Should I wear the jewelry if I have a medical condition or pacemaker?

Do not use magnetic products if you wear a pacemaker, hearing implant or any other implanted medical, electrical of mechanical device.
As a precaution, do not use when pregnant.
Anyone who has a medical condition should first consult a physician before wearing this product.
Should skin irritation results from wearing this product, discontinue use.
Keep this and other small objects out of reach of children.

How do I shorten my bracelet?

The length of the bracelet is adjustable from:
210 - 170mm for men’s bracelets
190 - 140mm for women’s bracelets

To provide a more comfortable fit with the Trilojii Range there are screws that can be removed to take out individual links at either end.

The Synerjii range can be shortened by removing the pins at each clasp end, and cutting the silicone strap to the next drilled hole position as required to fit.

Note: With Synerjii, this shortening process is irreversible, so please carefully choose your correct length because mistakes can be costly.

Both sizing operations should be performed only by a reputable jeweller or watch repair shop.

Incorrect shortening of the bracelet by unqualified people may void the product warranty.

Why magnetic therapy?

Magnetic pain relief therapy is SAFE, non-invasive and non-addictive. Magnet therapy is used by millions of people around the world, including professional athletes. For instance, it is believed that over 70% of senior tournament golfers utilize magnetic jewelry.

You too can enjoy the benefits of our beautiful and powerful energizing jewelry. Our affordable prices make these powerful technology products available to anyone. Our elegantly designed jewelry is suitable for any occasion or sporting activity. Many of our early ancestors wore magnets, which they believed worked to their advantage. We strongly believe that the addition of far infrared and negative ions to Enerjii energizing bracelets make a unique product even more powerful!

Do the energizing bracelets cure any medical condition?

Enerjii International is continually studying and testing the beneficial qualities of its products. Although Enerjii does not make any medical claims for its energizing jewelry, there is good foundation and experiential testimonial endorsements that indicate the wearing the three technologies may enhance your wellbeing. Enerjii International does not claim that its energizing bracelets will cure or alleviate any medical condition. If you have any health problems or concerns, you should consult your medical practitioner.

How do I care for my bracelet?

To obtain years of enjoyment and therapy from your three-technology bracelet, which is great for all of you golfers out there looking for a lift in your game from an energizing bracelet, you should remove your bracelet before showering, bathing, swimming, or washing your hands with harsh industrial cleansers that may splash onto your bracelet. Chlorine or salt water may damage your bracelet. Do not use any sort of jewelry cleaner or jewelry cleaning machine on your bracelet. To clean your bracelet or other jewelry safely, you should wash your bracelet by hand in a mild soap solution, and then simply rinse and dry the bracelet.

How do I clean my bracelet?

Your Enerjii jewelry is not like other jewelry and must be cared for differently.
To clean your bracelet simply wash it by hand in warm water with mild soap (not detergents) and rinse thoroughly, then pat dry.

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